Reads your papers
Photos, scans and PDFs of reports, prescriptions and vaccine cards are read by AI, including different layouts and handwriting, and the values are copied into your record in the order printed on the paper.
Trust and safety
How Famneo uses AI
AI that reads. Rules that check. Doctors who decide. This page explains, in plain words, what AI does inside Famneo, what it never does, and how you stay in control.
What AI does for you
Sorts what you add
When you add a pile of papers, each page is recognised and filed as a lab report, prescription, vaccination card or treatment paper.
Checks the values
Famneo looks for slips such as a misplaced decimal point, a unit mix-up or an impossible number, and asks you to confirm before anything is saved.
Compares with your own usual
A result can sit inside the lab's normal range and still be a real change for you. Famneo compares each value with the person's own earlier results.
Explains in plain language
Notes and questions to ask the doctor, written simply, and answers about your own record from the Famneo helper.
Early signals
Gentle, doctor-reviewed signals from tests, and from family history, growth, check-ins and symptoms when no lab test exists.
Learning with consent
Understanding how conditions begin and progress across many families, only from people who have clearly agreed.
How we keep it safe
- Copy, never guess. The reading step copies what is on the paper. It is built not to invent a value, and it flags what it cannot read.
- You confirm. Anything uncertain is shown to you to correct before it is saved. Every value links back to the original paper.
- Rules as well as AI. Checks such as ranges, units and changes over time are done by clear rules, so they are predictable and can be tested, not left to AI alone.
- Consent for each person. AI reading runs only for a person whose consent is recorded. You can switch it off at any time and add values by hand.
- Doctors review early signals. We build them with doctors, and show them to families only after clinical review.
- No diagnosis. AI in Famneo does not diagnose or prescribe. Notes are prompts to talk to your doctor.
What happens to your data
- To read a file, it may be sent securely to an AI service provider working on our behalf, only for that purpose and only for a person who has consented.
- Your records are not sold and are not used for advertising.
- Your records are not used to train AI models, ours or anyone else's, unless you give separate and explicit consent.
- Your records are stored on servers in India and protected in transit and by access controls.
The full details are in our Privacy policy.
Limits you should know
AI can make mistakes. Handwriting, blurry photos and unusual layouts are the hardest. That is why you confirm what it reads, why we keep the original paper one tap away, and why anything that looks like a warning is a question for a doctor and never an answer. Please read the Medical disclaimer.
How we test and improve
We check readings against the original papers, test the rules with known cases, and review wording with doctors. Before any feature that could count as medical software is released, it is reviewed against the guidance of India's Central Drugs Standard Control Organisation. We tell you what is live, what is being built and what is planned.